Mason Currently, no universally accepted definition of knowledge management exists, but there are some basic concepts to be explored, and considered. Simply put, knowledge management undertakes to identify what is in essence a human asset buried in the minds and hard drives of individuals working in an organization. Knowledge management also requires a system that will allow the creation of new knowledge, a dissemination system that will reach every employee, with the ability to package knowledge as value-added in products, services and systems.
They will help you build trust, and improve the link between the work your knowledge workers do and your organization's success. This may help to create the competitive advantage you need. Link Technology to Knowledge There's a tremendous amount of knowledge out there, and new discoveries are made every day.
Knowledge workers have to use technology to keep track of everything they need to know. They don't have to create everything themselves, or waste time looking for information that may or may not exist.
As a manager, make sure your knowledge workers have access to appropriate technology. This could be something as straightforward as providing them with PDAs, or with access to the Internet. However, simply providing the technology isn't enough. You'll need to train people to use the technology, and you may even require them to use it.
For example, it's pointless if you buy a software program that automatically searches the Internet for new information on specific subjects, but your workers still spend hours doing their own web searches.
Find ways to provide the right technology, and make sure knowledge workers use it. This is the first way for managers to improve their knowledge workers' performance. Manage Knowledge Develop a strategy to manage knowledge within your company. Create a wiki containing organizational knowledge, along with systems that support and encourage the sharing and retention of knowledge in your workplace.
It also helps to provide workspaces where knowledge workers can share and collaborate with their colleagues. And they often need space where they can go to think privately, without distractions.
Be a 'Coach,' Not a 'Boss' The nature of knowledge work varies with each profession — from software developers to lawyers to pharmaceutical researchers. However, most knowledge workers like at least some level of autonomy.
They usually don't want someone closely overseeing and supervising their work. Instead, they probably prefer managers to clear the way for them to work productively. As a manager, you're responsible for things like budgeting and planning, and this takes you further away from 'doing' things yourself.
To maintain knowledge workers' trust and respect, stay aware of the work they're doing, and coach them as needed. Bosses of knowledge workers are often knowledge workers themselves. This makes the role of coach even more important. Develop a coaching relationship in which you give knowledge workers the freedom and support they need to do their work.
Explain the Big Picture Knowledge workers often need to know 'why' as much, if not more, than they need to know 'what. When knowledge workers understand 'why,' and see the opportunity for leveragethey're more likely to offer solutions that are innovative and insightful.
This deeper insight often leads to an increase in 'connectedness. Greater motivation means more collective brainpower that will be used to make the project a success. To ensure high motivation levels, you may have to consider carefully which projects you assign to knowledge workers.The Influence of Leadership on Organizational Culture Essay.
Leadership is a matter of intelligence, trustworthiness, humaneness, courage, and discipline - The Influence of Leadership on Organizational Culture Essay introduction Reliance on intelligence alone results in rebelliousness.
A new and improved CourseSites experience is available now! But don't worry, you can continue using the original CourseSites until December 31st, SECI, Ba and Leadership: a Uniﬁed Model of Dynamic Knowledge Creation Ikujiro Nonaka, Ryoko Toyama and Noboru Konno Despite the widely recognised importance of knowledge as a vital source of.
This study encompasses a systematic literature review of organizational leadership and the role it plays in knowledge management (KM) activities that lead to innovation performance. Scholarly journal articles from the year are analyzed for emergent trends concerning knowledge-oriented organizational leadership.
Culture is: a) the integrated pattern of human knowledge, belief, and behavior that depends upon the capacity for learning and transmitting knowledge to succeeding generations. What follows is our recipe for consciously creating an organizational culture.
Like all recipes, it’s not perfect. But, if you use it, you will radically increase. A learning organization is an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights.